Questions and Answers


Who are you?
Where are you based?
Who am I booking with - AboutBritain.com or the property owner?
Do I pay a booking fee?
How do I know when the property is available?
What if I need to cancel?
How do I ask a question about a property?


Who are you?

AboutBritain.com is one of the most popular British Tourism sites on the Internet. The site is owned and operated by Excelsior Information Systems Limited - a privately owned limited company (reg no. 2620327) incorporated in 1991.

Where are you based?

AboutBritain.com is based near the Scottish Border town of Galashiels, about 30 miles south of Edinburgh.

Who am I booking with - AboutBritain.com or the property owner?

You book direct with the property owner using the contact details at the foot of each property's page. AboutBritain.com is not a booking agency, and we cannot take your Holiday Cottage booking.

Do I pay a booking fee?

No - As you are booking direct with the property owners, there is no commission or booking fee to pay - so you get great value.

How do I know when the property is available?

Simply contact the property owner either by phone or by email, using the buttons at the bottom of each property screen to obtain contact information. If you are not flexible in the dates of your holiday, are seeking dates at a popular time of year, or with short notice, you may want to email more than one property to find one that has the week you are looking for.

What if I need to cancel?

As you are booking direct with the property owner, you should check their cancellation terms individually before you book.

How do I ask a question about a property?

Simply contact the owner direct either by email or telephone, using the buttons at the bottom of the property's page.


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