Questions and Answers


Who are you?
Where are you based?
Who am I booking with - AboutBritain.com or the B&B owner?
Do I pay a booking fee?
How do I know when the B&B has rooms available?
What if I need to cancel?
How do I ask a question about a B&B?
Are your listings accurate?


Who are you?

AboutBritain.com is one of the most popular British Tourism sites on the Internet. The site is owned and operated by Excelsior Information Systems Limited - a privately owned limited company (reg no. 2620327) incorporated in 1991.

Where are you based?

AboutBritain.com is based near the Scottish Border town of Galashiels, about 30 miles south of Edinburgh.

Who am I booking with - AboutBritain.com or the B&B owner?

You book direct with the property owner using the contact details at the foot of each property's page. AboutBritain.com is not a booking agency, and we cannot take your B&B booking.

Do I pay a booking fee?

No - As you are booking direct with the B&B owners, there is no commission or booking fee to pay - so you get great value.

How do I know when the B&B has rooms available?

Simply contact the property owner either by phone or by email, using the buttons at the bottom of each property screen to obtain contact information. If you are not flexible in the dates of your holiday, are seeking dates at a popular time of year, or with short notice, you may want to email more than one B&B to find one that has the week you are looking for.

What if I need to cancel?

As you are booking direct with the B&B owner, you should check their cancellation terms individually before you book.

How do I ask a question about a B&B?

Simply contact the owner direct either by email or telephone, using the buttons at the bottom of the B&B's page.

Are your listings accurate?

Information about Bed and Breakfasts on AboutBritain.com is provided by the property owners. We publish this information in good faith. Please confirm any aspects that are of particular importance to you with the property owner at the time of booking - and before you travel.

Copyright © 1999-2017 Excelsior Information Systems Limited. All rights reserved.